FAQs

Are all Design Hotels™ member hotels SPG Partner Hotels?

No. Only select Design Hotels™ member hotels are SPG Partner Hotels that participate in the SPG Program. To view a list of Design Hotels™ member hotels that are SPG Partner Hotels please click here.

Where can I learn more about Design Hotels?
Click here to learn more about Design Hotels.

How can I book a Partner Stay at a Design Hotels™ member hotel that is an SPG Partner Hotel?
You can only book a Partner Stay at a Design Hotels™ member hotel that is an SPG Partner Hotel through an official Marriott reservation channel.

Can I earn elite night credits for stays booked through my corporate booking tool, or when booking directly with the property at Design Hotels™ member hotels?
No. Only Partner Stays at Design Hotels™ member hotels that are SPG Partner Hotels booked through an official Marriott reservation channel are eligible for elite night credits and benefits.

Can I earn points for food & beverage spend at a Design Hotels™ member hotel that is an SPG Partner Hotel when not staying at the hotel?
No, only food and beverage spend (excluding alcoholic beverage where prohibited by law) during an eligible Partner Stay and charged to the folio may earn points.

Will Design Hotels™ member hotels that are SPG Partner Hotels offer Member benefits on Partner Stays?
Click here to learn more about Design Hotels™.

How do I report a Missing Stay at a Design Hotels™ member hotel that is an SPG Partner Hotel?
If you have booked through an official Marriott reservation channel and it has been at least 7 days since check-out, you may Report a Missing Stay online or contact a Customer Engagement Center.

Can I redeem points for a Free Night Award at a Design Hotels™ member hotel that is an SPG Partner Hotel?
Yes, points can be redeemed for Free Night Awards at Design Hotels™ member hotels which are SPG Partner Hotels via an official Marriott reservation channel.

Will Design Hotels™ member hotels that are SPG Partner Hotels participate in promotions and special offers?
Design Hotels™ member hotels that are SPG Partner Hotels may from time to time participate in promotions and special offers. Please review the terms and conditions of each promotion and special offer to see which hotels are included.

Who do I contact for an issue regarding a Partner Stay at a Design Hotels™ member hotel that is an SPG Partner Hotel?
For any issues regarding a Partner Stay at a Design Hotels™ member hotel that is an SPG Partner Hotel, please reach out to a Customer Engagement Center.

Does Best Rate Guarantee (BRG) program apply to Design Hotels member hotels that are SPG Partner Hotels?
Design Hotels™ member hotels that are SPG Partner Hotels booked through any official Marriott reservation channel will participate in Best Rate Guarantee (BRG) program in a limited capacity. Please see the BRG Terms for specific details on how the BRG program applies to Design Hotels™ member hotels that are SPG Partner Hotels.

For full terms and conditions of the SPG Program, please click here.

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