FAQs

Do all Design Hotels™ participate in Marriott Bonvoy™ ?

No. Only select Design Hotels™ participate in the Marriott Bonvoy Program. To view a list of Marriott Bonvoy participating Design Hotels™ please click here.

Where can I learn more about Design Hotels™?

Click here to learn more about Design Hotels.

How can I book a Qualifying Stay at Marriott Bonvoy participating Design Hotels™?

You can book a Qualifying Stay at Marriott Bonvoy participating Design Hotels™ through an official Marriott reservation channel.

Can I earn points for food & beverage spend at Marriott Bonvoy participating Design Hotels™ when not staying at the hotel?

No, only food and beverage spend (excluding alcoholic beverage where prohibited by law) during Qualifying Stay and charged to the folio may earn points.

What member benefits are provided at Marriott Bonvoy participating Design Hotels™?

Click here to view the member benefits at Marriott Bonvoy participating Design Hotels™.

As an Elite Member, do I receive complimentary breakfast and/or access to the Club Lounge?

As a valued Elite member, please note that complimentary breakfast and Club Lounge access are not offered at Design Hotels™.
However, you’ll find immersive communal spaces with à la carte morning offerings, using regional ingredients and culinary creativity.
For a full view of the benefits available at participating Design Hotels™ properties, please visit Marriott Bonvoy™ Member Benefits | Design Hotels

How do I report a Missing Stay at Marriott Bonvoy participating Design Hotels™?

If you have booked through an official Marriott reservation channel and it has been at least 10 business days since check-out, you may Report a Missing Stay online or contact a Customer Engagement Center.

Can I redeem points for an Award Redemption Stay at Marriott Bonvoy participating Design Hotels™?

Yes, points can be redeemed for Award Redemption Stays at Marriott Bonvoy participating Design Hotels™ via an official Marriott reservation channel.

Will Marriott Bonvoy participating Design Hotels™ participate in promotions and special offers?

Marriott Bonvoy participating Design Hotels™ may from time to time participate in promotions and special offers. Please review the terms and conditions of each promotion and special offer to see which hotels are included.

Who do I contact for an issue regarding a Qualifying Stay at Marriott Bonvoy participating Design Hotels™?

For any issues regarding a Qualifying Stay at Marriott Bonvoy participating Design Hotels™, please reach out to a Customer Engagement Center.

Does Best Rate Guarantee (BRG) program apply to Marriott Bonvoy participating Design Hotels™?

Marriott Bonvoy participating Design Hotels™ booked through any official Marriott reservation channel will participate in Best Rate Guarantee (BRG) program in a limited capacity. Please see the BRG Terms for specific details on how the BRG program applies to Design Hotels™ member hotels that are Marriott Bonvoy Partner Hotels.

Will I be charged extra for additional guests at Design Hotels™ properties?

Additional charges (including but not limited to extra adult or additional bedding) will be charged to your credit card.

What happens to my personal information when I book a stay at a Design Hotels™ property through Marriott Bonvoy™?

If you are booking a stay at a Marriott Bonvoy™ participating Design Hotels™ property, you understand that to process your reservation, we’ll provide your information directly to the hotel. The processing of your information will be subject to such hotel’s privacy practices.

For full terms and conditions of the Marriott Bonvoy Program, please click here.